14-day money-back guarantee
If you are not satisfied, you can request a full refund within 14 days of any payment — your first payment or a renewal. No questions asked. Refunds go back to your original payment method.
How to request a refund
- Email [email protected] from your account email with the subject “Refund request”, or
- Use the link in the receipt email from Paddle to contact Paddle directly.
Our order process is conducted by our online reseller Paddle.com, who is the Merchant of Record for all our orders and handles returns and refunds. Once approved, refunds usually appear within 5–10 business days depending on your bank or card provider.
After 14 days
Payments older than 14 days are generally not refundable, and we don’t offer partial refunds for the unused part of a month. You can cancel at any time to stop future charges and keep your plan until the end of the period you’ve paid for. We will always refund where required by law, if you were charged in error, or if we terminate your paid plan without cause.
How to cancel
Go to Dashboard → Billing and click Manage subscription, then cancel in the Paddle customer portal. You won’t be charged again. When the period ends your account moves to the Free plan; your deployments are not deleted.
Your statutory rights
This policy does not affect any rights you have under consumer-protection laws in your country, including the EU and UK right of withdrawal.
Questions
Email [email protected]. We reply within 2 business days. See also our Terms of Service.